Communication may be the most critical component of effective leadership. To achieve shared goals, a leader must be able to craft a compelling message, articulate an exciting vision, or galvanize a group around a course of action.

This course is designed to help participants become more savvy communicators — leaders who can get things done. Throughout this course, participants will sharpen their communication skills through experiential activities, role plays, and practical lessons they can apply immediately.

• Communication biases
• Managing the meeting
• Becoming more persuasive
• Personalizing for the audience
• Modeling your message
• Building rapport
• Accounting for mistakes
• Delivering praise