How can you create a culture of innovation to drive growth and performance? How can design thinking add value to information technology? What strategies and tactics are needed to move your organization forward?

The Innovative Technology Leader will help you both anticipate and respond to the complex and rapidly changing issues in the world of information technology.

Below are just a few of the sessions you’ll attend as part of the program.

Neuroscience to Inform Strategy

Organizations need effective solutions to be prepared for potential opportunities and threats; as a result, the need for exemplary leadership has never been more important than it is today.

It is now undeniable that most human decisions and behaviors are shaped non-consciously. Designing effective solutions for organizations requires a deeper understanding of human behavior, leveraging the growing insights into the workings of the human brain, with special emphasis on the emotional brain. 

In these sessions, we will unravel the workings of the emotional brain and leverage this understanding to design effective solutions for the organization, for leaders within organizations, and for key stakeholders, including customers. 

Scaling Up Excellence

Scaling is a necessary skill for leaders of small startups, teams, departments, and large organizations. This session helps you address two challenges of scaling excellence: getting people to do more, and getting them to do it better. 

One problem that many managers face is how to scale change in attitudes – to increase desired behaviors or practices and to decrease undesired behaviors or practices. Through discussions, we will help you to understand how scaling excellence is all about building a mindset rather than merely creating a short-lived footprint. This session will provide you with the skills to scale behavioral change.

The Challenge of Change and an Ambidextrous Organization

Explore how, as a leader of your organization, you can balance the tension between the short term and the long term. We will focus on the use of culture as a potential source of competitive advantage — or disadvantage.

Our emphasis will be on providing you with a framework and a set of tools for thinking about culture as a social control system, especially in the face of disruptive change. Building on a congruence framework, you will also explore how leaders can use organizational culture as a powerful social control system within business units.

Customer Experience Design

In these sessions, we will apply brain-based insights to Customer Experience Design. We will discuss the reason behind this development and how businesses can leverage rich customer insights to unearth new business opportunities, develop and sustain distinct competitive advantages, and, in the process, have a direct impact on top-line and bottom-line growth.  

During these sessions, we’ll also leverage examples of how billion-dollar companies have been formed by removing pain points and adding pleasure points to different phases of the customer journey.

Design Thinking

Get a firsthand experience of the key tenets of design thinking, and find out how you can incorporate them into your work. Using design thinking as a framework, you will tackle a hands-on innovation challenge that will allow you to explore the principles of human-centered design, including empathy, rapid prototyping, collaboration, iteration, and feedback.

You will also engage in a conversation about disrupting the managerial status quo, amplifying your organization’s strengths and addressing some critical obstacles.