Harold Grousbeck, Joel Peterson, Alicia Seiger
2003
The case details the history of JetBlue from securing slot rights at JFK to the highlights of growing a successful start-up airline in the midst of industry turmoil. Competition and industry dynamics are discussed, followed by a closer look into the…
George Foster, Alicia Seiger
2003
The case begins with an overview of hearing loss, current treatments and a detailed description and cost/ benefit analysis of cochlear implants as a solution for sufferers of profound to severe hearing loss. The thrust of the case discusses Cochlear’s…
Mark Leslie, Jamie Earle
2003
The case describes VMware’s growth, from founding through present (~200 employees), with specific emphasis on building a board of directors, determining a strategic product direction, and recruiting an executive team. The protagonist is Diane Greene, a…
Janet Feldstein, H. Grousbeck
2003
Peter Kelly and Med-Mart introduces Peter Kelly, the young CEO of a medical supplies company. Kelly is a three-time graduate of Stanford University (a bachelor’s degree, a master’s degree and an MBA,) who started a “search-fund” with a colleague, and…
Jamie Earle, Charles Holloway
2003
The case describes the founding of Good Technology, including the opportunity identification process of an entrepreneur-in-residence at a top venture capital firm. It also addresses the product decisions, management recruitment and executive changes that…
George Foster, David Hoyt
2003
In April 2002, the largest newspaper in Melbourne, Australia published a cover story, filling 7 full pages, announcing that Wayne Carey, the premier player in Australian-rules football was having an affair with a teammate’s wife. The player was one of…
Eric Bannasch, Jim Coulter, Todd Dashefsky, George Parker
2003
In August 2001, John Marren, a partner with Texas Pacific Group (TPG), was walking from his office to the firm’s partner meeting to make a presentation and discuss a potential investment in Monsanto Electronics Materials Company (MEMC, NYSE: WFR). MEMC…
George G. C. Parker, Jesse R. Sandoval
2003
In early May 2003, Michael Campbell, co-chairman of the board of directors and co-CEO of Regal Entertainment Group, the world’s largest movie theater company, was considering a very unusual financial decision—paying an extraordinary cash dividend of $700…
Robert Burgelman, Philip Meza
2003
Much of the landscape in which today’s media companies find themselves as they contend with the impact of digitization of content and the convergence of means of distribution was shaped by regulatory forces. Three government rulings in particular were…
Robert Burgelman, Philip Meza
2003
AOL has evolved from an Internet Service Provider (ISP) to control a wide variety of Internet and media assets including vast content arms (e.g. Time Magazine), broadcasters (e.g. CNN) and cable systems. The business models sustaining many of AOL Time…
Robert Burgelman,Sweta Sarnot
2003
To become the predominant player in its industry, the company faced several strategic challenges. IBM, Oracle, and Microsoft posed an increased competitive threat in BEA’s core application server market segment. Seeking further growth opportunities, the…
J. Michael Harrison, Yuval Nov
2003
Andy Carr, the founder of a small consulting firm that specializes in telephone call centers, is completing an analysis of call center operations for Lion Financial Services (LFS). LFS operates three call centers that collectively employ 170 agents and…
Robert Burgelman, Philip Meza
2003
This case examines the challenges and opportunities facing Charles Schwab in 2003. The company is a leading brokerage, but the entire industry has been in a severe downturn over the past few years. Schwab made its name as a discount brokerage and grew…
George Foster, David Hoyt
2003
In 2003, the owner of the Dallas Cowboys football team wanted to build a new stadium complex. The team’s existing stadium was aging, and a new stadium offered enhanced revenue potential for one of the NFL’s premier teams. The team wanted taxpayer…
Robert Burgelman, Philip Meza
2003
This case examines the challenges and opportunities that entertainment conglomerate Disney faces as it tries to commit itself to embarking on a “Digital Decade” in 2003. The company has built its business models largely around analog distribution…
Jeffrey Pfeffer, Victoria Chang
2003
Laura Esserman, a surgeon and faculty member at the University of California at San Francisco as well as a graduate of Stanford Business School, is engaged in a major effort to change the delivery of breast cancer services and the information systems used…
Victoria Chang, Jeffrey Pfeffer
2003
Laura Esserman, a surgeon and faculty member at the University of California at San Francisco as well as a graduate of Stanford Business School, is engaged in a major effort to change the delivery of breast cancer services and the information systems used…
Robert Burgelman, Philip Meza
2003
Digital media (legitimate and otherwise) was one of the few bright spots for high technology companies in the middle of a deep and protracted recession. These demands left computer makers, and builders of components such as microprocessors, software…
Victoria Chang, George Foster
2003
By 2003, Murdoch and his team had built an impressive global sports regime within News Corp., while transforming the industry with innovative strategies, implementation, and technologies. Murdoch had used FOX’s acquisition of the National Football League…
Jeffrey Pfeffer, Victoria Chang
2003
In 1998, 38-year-old Gary Loveman was perfectly content with his job as an untenured associate professor at the Harvard Business School (HBS). He was a popular teacher with standing room only classes in service management. He lived comfortably with his…
Tom Covington, George Foster, David Hoyt, Jake Moskowitz
2003
In 2001, Honda supplied engines to the Championship Auto Racing Teams (CART) series, the most technically sophisticated racing series in North America. In 1996, a rival series had broken off from CART. The Indy Racing League (IRL) was controlled by the…
Robert Burgelman, Philip Meza
2003
Through in-depth interviews with Intel’s most senior executives, this case examines Intel’s efforts to establish itself in new markets by developing and acquiring competencies in areas beyond PC microprocessors. Intel pioneered the market for computer…
Jeffrey Pfeffer, Victoria Chang
2003
Keith Ferrazzi had certainly come a long way. The son of a steelworker and a cleaning lady, he was picked on by other kids for being poor at the private school he attended and at the same time by his poor friends in the neighborhood for trying to act like…
Robert Burgelman, Philip Meza
2003
In 2003, Nokia was the dominant maker of cell phones around the world. It had more than twice the global handset market share of its closest competitor, Motorola. While in a position of strength in 2003, the company faced large challenges in the…