David Hoyt, Hau Lee, Enrique Lopez-Tello
2001
In June 1998, Lucent Technologies had the opportunity to win a major contract to supply a Y2K compliant network to Saudi Arabia. The Lucent facility that managed business with Saudi Arabia, and manufactured products for that region, was in Spain. In…
Mary Barth, Fraser Preston
2001
In 1997, WorldCom’s CEO bid successfully to acquire MCI Communications. The key questions that remained to be settled were how to structure the deal for tax purposes, and what impact the acquisition would have on the combined company’s reported earnings…
Mary Barth, Carlos Schonfeld
2001
In the spring of 1999, Marta Fontanez, a new analyst with Capital Appreciation, needed to make a recommendation to the investment council concerning the value of Microsoft’s stock. She was concerned with announcements made by the company between 1997 and…
Geoffrey Adamson, Antonio Davila, George Foster
2001
In 2001 Punita Pandey, CEO of netCustomer, considered how to expand the two-year old company she had founded with her brother, Nalin Pandey. netCustomer provided Internet based customer service for companies through a service center in India. The company…
Katherine Doornik, John Roberts
2001
Nokia Corporation is a global telecommunications company that in eight years went from a near-bankrupt conglomerate to a global leader in mobile telephony, delivering almost 30 percent annual compound growth in revenues during 1992-2000 while shedding…
Christopher Flanagan, H. Grousbeck
2001
This case examines issues encountered by a third-generation family-owned business. Northwest Security Services (“NSS”) is a 55 year-old company that has developed a rich history since its founding by Ernest Wilson, a less-than-affable, junior college…
Antonio Davila, Buaboocha Semapakdi
2001
The case presents the various challenges that a start-up faces during its growth. Buck French, OnLink’s CEO, has to decide how to move to the next stage and this decision involves how to retrain or replace its sales and marketing people. The case…
Hau Lee, Paresh Rajwat
2001
Performance measurement is an important part of supply chain management. Timely, accurate, and detailed performance monitoring can allow a company to detect problems early, diagnose causes of problems, and come up with interventions promptly….
Victoria Chang, Charles O'Reilly III
2001
This case explores the ways in which Siebel Systems’ strong culture, with its emphasis on customer satisfaction and professionalism, has been a source of competitive advantage for this leading provider of customer-focused eBusiness applications software…
David Hoyt, Hau Lee
2001
Solectron Corporation grew rapidly from a small contract manufacturer in the early 1980s to the dominant company in the electronics manufacturing services (EMS) industry by the late 1990s. In doing so, it evolved from providing peak capacity for its…
Tim Baldenius, Stefan Reichelstein
2001
In March 1996, the ASIC Division of Sub-Micron Devices received an inquiry from Western Digital: would ASIC be willing to supply 3,000,000 chips annually for a period of three years at a price of $40/chip? ASIC’s Controller, Gary Ravenport convened a…
Mary Barth, Susan Mackenzie
2001
Case highlights the impact of JDS Uniphase’s acquisition program on its financial statements, focusing on goodwill assets and amortization. In FY01, the Company wrote off $51 billion in goodwill assets, the largest write-off in history. The case…
Mary Barth, Andrew Baumbusch, Ramez Toubassy
2001
In August 1998, Kerry King, President and Chief Executive Officer of Ultratech Corporation looked with great interest at the changes that were occurring in the technology industry. Ultratech Corporation had an opportunity to enter into a strategic merger…
Haim Mendelson
2001
This business case study focuses on Webvan, a company that set out, in June 1999 to build a nationwide infrastructure to deliver food products to consumers. Webvan put together a sophisticated distribution and information system that was optimized from…
Christopher Flanagan, John Glynn Jr.
2001
This case examines the growth and development of Fogdog, an online sporting goods retailer, from its founding, through multiple rounds of venture capital financing, to an IPO, and ultimately to its sale to Global Sports, one of its publicly traded…
Terry Anderson, J. Grewell
2001
This case chronicles International Paper from 1957 to 2001 in its transition from a company with a unique focus on forest products to one that embraced land management practices and fostered recreational and wildlife uses of forestlands. In 2001…
Ade Dosunmu, John McMillan
2001
Phyto-Riker, a U.S. investor-led start-up pharmaceutical company in Ghana, contemplates the effects of needs generated by the HIV epidemic in sub-Saharan Africa on its future business plans. In April 2001, it appeared as if political will was…
Christopher Flanagan, John Glynn Jr.
2001
These are three fictional vignettes that each highlight selected challenging issues that venture capitalists are faced with from time to time. In the first vignette, “The Product’s Great, but Nobody’s Buying,” seasoned venture capitalist Tom Ingram is…
Sonya Grier, Susan Masserang, Jonathan Tinter
2000
In April 1999, John Gummer, chairman of the Marine Stewardship Council (MSC), an independent, global non-profit organization, was charged with implementing an eco-labeling program for seafood products harvested in a sustainable manner. Through the program…
S. Whang, E. Chen, A. Enna, S. Jordan, D. Cohen, D. Feller, S. Fujieda, E. Filmore, P. Padmanabhan
2000
Highly fragmented and competitive, the present foodservice industry’s supply chain is characterized by inefficient information and product flows. Instill has one of the most ambitious propositions to revolutionize the industry supply chain.
Andrea Higuera, Joel Podolny, Lauren Pressman
2000
Founded by two Stanford MBAs in June 1999, MercadoLibre.com is an online auction site targeted at the Spanish- and Portuguese-speaking populations throughout the world. MercadoLibre.com’s first site was launched in Argentina in August 1999. The company…
Joel Podolny, Andrea Higuera, Lauren Pressman
2000
Founded by two Stanford MBAs in June 1999, MercadoLibre.com is an online auction site targeted at the Spanish- and Portuguese-speaking populations throughout the world. MercadoLibre.com’s first site was launched in Argentina in August 1999. The company…
Robert Burgelman, Kelly DuBois, Margot Sutherland
2000
This business case study opens with Dave Pottruck, president and co-CEO of Charles Schwab Corporation (CSC), contemplating a piece of news in the June 1, 1999 edition of the Wall Street Journal that was about to send shock waves through the brokerage…